Massage Insurance Frequently Asked Questions

These frequently asked questions (FAQs) are designed to give our policyholders a deeper insight of InsureLMT's policies and benefits.

1. What are the limits of this insurance policy?

InsureLMT offers $2 million of liability coverage per occurrence, or per single claim. Per occurrence means the maximum amount of coverage available to you for each individual incident resulting in a claim during your term. Individual annual aggregate is the maximum amount of coverage available to you for all incidents that occur during the course of a policy year. InsureLMT offers an individual annual aggregate of $3 million. In other words, you have $3 million of liability coverage available to you per year.

36% of claims filed in 2017 WERE NOT COVERED by a claims made policy. $1 more can make a big difference in your peace of mind.

2. What is the difference between Claims-Made and Occurrence-Form coverage?

It is important to note the difference between Occurrence-Form and Claims-Made coverage. Occurrence-Form coverage means claims arising out of incidents that occur during the policy term are covered even if they are reported after the end of the policy term. Claims-Made coverage means claims arising out of incidents that occur during the policy term are covered only if they are also reported before the end of the policy term. Some Claims-Made policy forms allow for an extended reporting period beyond the policy term at an additional cost. Occurrence-Form coverage is generally preferred by LMTs, compared to pure Claims-Made coverage.

36% of claims filed in 2017 WERE NOT COVERED by a claims made policy. $1 more can make a big difference in your peace of mind.

3. How soon will my coverage take effect?

Your coverage with InsureLMT goes into effect immediately. If you apply online or by phone, you will be emailed your certificate of insurance and receipt within minutes of completing the application.

4. Can I “Future Date” my policy?

Yes, your policy’s effective date must be within 45 days of purchase.

5. What is an additional insured? When can I add an additional insured?

Some employers or landlords will require you to add them as an additional insured. In doing so, you are giving that person or entity legal claim on the benefits paid under the general liability portion of your policy to the extent they suffer a loss. If you need to add an additional insured, you can do so at purchase or call into InsureLMT customer service anytime during your policy period.

6. What are the accepted methods of payment?

Our accepted methods of payment over the phone and online are major credit cards: Visa, Mastercard, American Express and Discover.

7. Can I ever cancel my policy?

This policy is a fully earned policy meaning as you are instantly enrolled into the InsureLMT system, and your certificate is emailed to you immediately, there will be no refunds from our policy

8. What should I do if I have a claim?

To place a claim, please refer to the email address on your Certificate of Insurance. Send as much information as possible regarding the incident. If you do not have this information please call 800-901-4702 and one of our representatives will assist you.

9. Where am I covered?

Your InsureLMT insurance policy covers you in all 50 United States. US territories, such as Puerto Rico, are not included in the coverage. Countries outside of the United States, such as Canada, are also not included.

Join InsureLMT for instant massage liability coverage and peace of mind.

Send your questions via our contact form or call 800-901-4702, and we’ll get back to you in no time. Our live insurance specialists are available 8:30 a.m. to 5:30 p.m. EST Monday through Friday.